- Hard Skill From product specification to customer experience; Speak, look, shake hands, explain and influence; - Soft Skill; (Behavioral Linguistics) Establish the same subconscious from the psychological level; Quickly reach customer’s comfort zone; (both Individual and Group) - The best sales person is the user’s soul catcher; - Sales funnel and sales management - Manage your own client and provide business decision for the organization - Forecast and resource allocation