Welcome to SwedCham Online Workshop: Compassionate Communication for Optimal Effectiveness.

Communication is a basic human activity that is learned throughout life and applied on a daily basis, but unfortunately not always in the most effective way. This Compassionate Communication workshop can provide you a simple, yet powerful four step process that helps people resolve conflicts and empathically connect with each other, helping you to acquire more fulfilling professional and private lives.

This online Workshop is highly interactive and requires people's undivided attention with video cameras turned on.

What you can expect from this workshop:

• Learn how to better communicate in challenging situations and times of change or crisis
• Practice how to effectively calm down when you are upset or other negative emotions arise
• Understand how to express yourself honestly but with compassion

What can Compassionate Communication help you in work?

• Meet people's needs much more effectively while avoiding or resolving conflicts e.g. with colleagues or direct subordinates at work.
• Lead in crisis, being able to be empathetic and de-escalate conflicts as well as to make people accept change and hardship.
• Transform resistance into acceptance which is the most difficult part in times of change.

The background of Compassionate Communication:

The purpose of Compassionate Communication (also known as NVC: Nonviolent Communication) is to respect the individual's autonomy while at the same time ensuring an empathic connection. This enables us to enjoy contributing to one another's well-being. This is especially helpful when we request someone to change their behavior for our benefit.

Compassionate Communication was developed and successfully applied by the US-American Psychologist Dr. Marshall B. Rosenberg between the 1960's and 1990's. It has been spread across the world since the publication of his book "Nonviolent communication. A language of Life." and has now become a well-recognized approach in the field of conflict resolution or coaching.

About the Workshop Facilitator:

Tilman Rieger, former HR Director of General Motors Europe, is CEO & Founder of 8C Consulting.

Tilman holds degrees in Personnel Management & Economy as well as a Master's in Educational Science, Psychology and Sociology. With more than two decades of HR leadership, change management, consulting & coaching experience Tilman founded 8C Consulting in order to help his clients reach more effective communication, leadership and collaboration.

Tilman passionately designs, conducts, and facilitates leadership training and workshops (online and offline) for both managers and associates across different business fields and cultural backgrounds. As a certified executive coach and facilitator his field of expertise is among others transactional analysis, compassionate communication and cross-cultural management.