The Swedish Chamber of Commerce in China warm welcome you and your colleagues to join our upcoming workshop in Shanghai on 21 August 2025 about " Proactive Thinking & Effective Problem-solving against VUCA"and the course will be conducted in Chinese.

Introduction/课程介绍

VUCA stands for Volatility, Uncertainty, ‌Complexity, and Ambiguity, which perfectly described our current working environment. In such environment, growing workload and decision-making pressure often lead to reactive problem-solving hobbit, leaving root causes unaddressed and workloads increasing. This event will focus on mindset shifts, methods & tools, and practical case exercise, helping participants develop proactive problem-solving mindset, learn systematic approaches, and solve real-case problem on-site.

VUCA是‌易变性(Volatility)、‌不确定性(Uncertainty)、‌复杂性(Complexity)和‌模糊性(Ambiguity)四个词的缩写，也是对当前我们所处工作环境的真实写照。在这样的环境下，我们在短时间内要解决的问题、要做出的决策越来越多，但很多人面对问题常常处于应激式的思维模式，很多问题看似得到了处理却未从根源上解决，因此，工作量越积越多、工作难度越来越大。本次工作坊将从思维方式、工具方法、和案例实操三个层面展开，帮助参与者初步建立起主动式思维，掌握常用的问题解决方法工具，并在在现场实现真实的问题解决。

Target Audience/目标受众

Professionals in all industries and positions who is in need of problem-solving.

有问题解决需求的各类职场人士，不限行业和岗位。

Agenda/活动议程

· Establishing a Mindset:

-Case background introduction

-Distinguishing proactive thinking from passive thinking in case scenarios

-Manifestations of proactive vs. passive thinking in workplace contexts

-Core principle of proactive thinking: Viewing from the endpoint back to the starting point

· Mastering Methodologies and Tools:

-Classification of common problem-solving approaches

-In-depth explanation of four methodologies:

­ DMAIC

­ GROW

­ ORACLE

­ SCAMPER

-Brian teasing exersices

­ 100 ways to use a paper clip

­ Possible advantages of premium-priced European-manufactured products with longer response times in the Chinese market.

· Practical Case Exercise:

-Round 1: Case introduction and task assignment

­Case 1: Marketing case for a well-known foreign-owned personal care brand

­ Case 2: Reducing staff turnover rate in a U.S.-owned high-end precision manufacturing enterprise

Group task completion using "proactive thinking" and appropriate tools

Round 1 case review and feedback

-Round 2: Each group selects real problem-solving scenarios as new cases

Group task completion for new cases using "proactive thinking" and tools

Round 2 case review and feedback

· Recap and Q&A

· 建立思维模式：

-案例背景导入

-识别案例背景下主动式思维的被动式思维的区别

-主动式思维和被动式思维在职场场景场景中的表现

-掌握主动式思维的核心：站在终点向起点看

· 掌握方法工具：

-常见的问题解决方法分类介绍

-四个方法的重点讲解

­ DMAIC

­ GROW

­ ORACLE

­ SCAMPER

-思维发散练习：激发创造性思维

­ 一个曲别针可以100种用途

­ 一家价格贵且响应时间长的欧洲制造业产品在中国市场的优势

· 实操案例演练

-第一轮：实操案例背景导入与任务布置

­ 案例一：某外资知名洗护品牌市场营销案例

­ 案例二：某美资高端精密制造企业降低人员流失率案例

用"主动式思维"和合适的工具分组完成案例中的任务

第一轮案例复盘与反馈

-第二轮：每组选出真实的问题解决场景作为新案例

用"主动式思维"和合适的工具分组完成各组新案例中的任务

第二轮案例复盘与反馈

· 回顾与答疑

Trainer 讲师

Nadya Liu, Founder, Linke Consulting

ASQ Certified Master Black Belt

Bilingual Trainer of OpEx and Soft Skills

Date 日期

21 August, 2025 (Thursday)

Time 时间

13:30 - 17:30 (Beijing Time)

Price 价格

Member (1 person, standard price): RMB 1080

Non-Member (1 person, standard price): RMB 1680

Early-Bird (1 person, member only, valid until 2025-07-20): RMB 980

Small (3 people) & large group (10 people) tickets are also available, please contact jonatan@swedcham.cn for more info about group ticket.

Language 培训语言

The workshop will be held in Chinese.

本次培训以中文进行

Venue 地点

SwedCham Shanghai Office

中国瑞典商会上海办公室

Livat Office, Room 601, Office Tower D, No. 788 Jinzhong Road, Changning District, Shanghai, P. R. China

上海市长宁区金钟路788号荟聚（Livat) 办公楼D栋6楼D601

Cancellation Policy

If you cannot attend a training for which you have registered, please cancel your registration no later than seven business days prior to the event. If you fail to notify us of your cancellation in a timely fashion, you will be charged for the training costs.

Fapiao (VAT Invoice)

Apply fapiao when purchasing a ticket, by inputting the Chinese entity name and tax ID (if the title is wrong, you will be unable to receive the Fapaio). Make sure your IT has whitelisted the domain "XX@hlzrkj.xyz​. E-Fapiao will be sent to your e-mail within 7 days after completed event (check spam folder). If the fapiao can not be received, please provide an alternative email or contact finance@swedcham.cn.