Introduction/课程介绍

Does your company often run into similar problems that recure frequently? Are your employees so occupied with firefighting that more important topics has been neglected? Do you want to solve problems more efficiently? Lean Six Sigma DMAIC is such an efficient problem-solving methodology. It provides a structured problem-solving path of "Define, Measure, Analyze, Improve, Control" and practical tools in each phase to achieve product quality improvement, process efficiency optimization, and operation cost reduction. Therefore, Lean Six Sigma has been widely applied in almost all industries and its certification is one of the most popular certifications at workplace. This Lean Six Sigma Yellow Belt training includes:

· Introduction to the basics of Lean Six Sigma

· The fundamental logic of Six Sigma DMAIC methodology and the tools in each phase that is required at yellow belt level

· A real case problem-solving group exercise throughout the training

After fully participation, all participants will receive a Lean Six Sigma Yellow Belt certification issued by ASQ (American Society of Quality) certified Master Black Belt.

您的公司是否常常遇到一些相似的问题反复发生？贵司的员工是否因疲于救火反而忽略了更重要的工作？您和您的同事是否希望可以更加高效地解决问题？精益六西格玛DMAIC就是这样一个高效问题解决的方法论，通过"定义、测量、分析、改善、控制"这一结构化的路径和各阶段的实用工具来解决问题，以实现产品质量提升、流程效率优化，运营成本降低。因此，精益六西格玛在各个行业都有着广泛应用，其相关认证也成为了目前职场上最受欢迎的资质认证之一。本次培训包括以下内容：

· 精益六西格玛基础知识介绍

· 六西格玛DMAIC方法论的基本逻辑以及黄带认证要求的各阶段的工具

· 一个贯穿整个培训的解决实际问题的小组练习

在完整参加培训之后，学员将获得由ASQ（美国质量学会）认证黑带大师授予的精益六西格玛黄带证书。

Target Audience/目标学员

Professionals in all industries who is interested in effective problem-solving, especially those who work with process optimization and quality improvement.

各行业对高效问题解决感兴趣的职场人士，尤其是工作中会涉及到流程优化和质量改进的人。

Teaching Method/授课形式

Lectures, case studies, breakout sessions, student exercises

课堂讲授、案例分析、分组讨论、学员练习

Objective/课程目标

Through this course, participants will gain:

· Mindset change: participants will start to form a systematic, scientific and logical problem-solving mindset

· Skillset upgrade: participants will understand the Lean Six Sigma methodology and its tools

· Problem-solving: participants will be able to apply the methodology and tools to solve real problems in life or at work

· Certification: participants will receive a Lean Six Sigma Yellow Belt certification issued by ASQ certified Master Black Belt

在课程结束时，学员将收获：

· 思维方式转变：学员将开始形成系统的、科学的、逻辑化的问题解决思维方式

· 专业技能提升：学员将理解并掌握精益六西格玛方法论及其中的工具

· 实际问题解决：学员将能够应用所学的方法论和工具解决生活和工作中的实际问题

· 权威资质认证：学员将获得由ASQ认证黑带大师授予的精益六西格玛黄带证书

Outline/课程大纲

· Introduction to Lean Six Sigma

In this section, you will learn about the background and basics about Lean Six Sigma

· DMAIC – Define phase

In Define phase, you need to answer the question – what is the problem exactly? To answer this question, you will learn about how to create a Project Charter, how to create a SIPOC, and how to generate CTQ through real case group exercises.

· DMAIC – Measure phase

In Measure phase, you need to answer the question – how big is the problem currently? To answer this question, you will learn about output measurable identification, Operational Definition, Measurement System Analysis, Basic Statistics, Process Capability, Performance Visualization through real case group exercises.

· DMAIC – Analyze phase

In Analyze phase, you need to answer the question – what are the root causes of the problem? To answer this question, you will learn about the roadmap of root cause verification, how to identify potential causes with Cause-effect Diagram (Fishbone) and "5 why" and process analysis tools such as Spaghetti Diagram and Swim-lane Diagram through real case group exercises.

· DMAIC – Improve phase

In Improve phase, you need to answer the question – what are the best solutions of the problem? To answer this question, you will learn about how to generate potential solutions with standard Lean tools and multiple Brainstorming tools, how to select solutions and how to implement solutions through real case group exercises.

· DMAIC – Control phase

In Control phase, you need to answer the question – how to keep the improvement sustainable? To answer this question, you will learn about Documentation, Control Charts and Reaction Plan.

· 精益六西格玛介绍

在这一部分中，你会学习到六西格玛的背景知识和基本信息。

· DMAIC – 定义（D）阶段

定义阶段需要回答的问题是：我们要解决的问题究竟是什么？为了回答这一问题，你将通过理论讲解和小组练习学习到如何创建项目立项书、如何创建SIPOC、以及如何生成CTQ。

· DMAIC – 测量（M）阶段

测量阶段需要回答的问题是：问题的现状有多严重？为了回答这一问题，你将通过理论讲解和小组练习学习输出测量量识别、操作性定义、测量系统分析、基础统计量、过程能力、过程表现可视化。

· DMAIC – 分析（A）阶段

分析阶段需要回答的问题是：问题的根本原因是什么？为了回答这一问题，你将了解根本原因验证的思路，并通过理论讲解和小组练习学习到如何通过鱼骨图和"5 Why"，以及过程分析工具，如意面图和泳道图。

· DMAIC – 改善（I）阶段

改善阶段需要回答的问题是：解决问题的最优方案是什么？为了回答这一问题，你将通过理论讲解和小组练习学习到如何用精益工具和多种头脑风暴工具生成潜在解决方案、如何筛选解决方案、以及如何实施解决方案。

· DMAIC – 控制（C）阶段

控制阶段需要回答的问题是：如何保持改善结果的可持续性？为了回答这一问题，你将学习如通过文件化、控制图和响应预案来维持改善结果。

Trainer 讲师

Nadya Liu, Founder, Linke Consulting

ASQ Certified Master Black Belt

Bilingual Trainer of OpEx and Soft Skills

Date 日期

18 March, 2024 (Tuesday)

Time 时间

9:30 - 17:30 (Beijing Time)

Price 价格

Member (1 person, standard price): RMB 3050

Non-Member (1 person, standard price): RMB 3650

Early Bird for Members (1 person): RMB 2190 - expires on 2025-02-28

Small (3 people) & large group (10 people) tickets are also available, please contact jonatan@swedcham.cn for more info about group ticket.

Ticket includes full day offline training and certification.

Language 培训语言

The workshop will be held in Chinese.

本次培训以中文进行

Venue 地点

TBC, Shanghai 上海市，具体地点待定

Cancellation Policy

If you cannot attend a training for which you have registered, please cancel your registration no later than seven business days prior to the event. If you fail to notify us of your cancellation in a timely fashion, you will be charged for the training costs.

Fapiao (VAT Invoice)

Apply fapiao when purchasing a ticket, by inputting the Chinese entity name and tax ID (if the title is wrong, you will be unable to receive the Fapaio). Make sure your IT has whitelisted the domain "XX@hlzrkj.xyz​. E-Fapiao will be sent to your e-mail within 7 days after completed event (check spam folder). If the fapiao can not be received, please provide an alternative email or contact finance@swedcham.cn.