Introduction/课程介绍
In 2025's highly competitive workplace, professional skills alone aren't cutting it for engineers. While their strength lies in deep product and tech knowledge, many engineers and technical staff struggle to communicate their ideas confidently and clearly, which hinders their career growth.
This course is designed for engineers and tech professionals to boost their job competitiveness. It aims to build a solid communication foundation, tackle common engineering communication challenges, and drive workplace success. It's not about theory; it's hands-on, real-world tools and practice to make a real improvement.
在竞争日益激烈的2025年，过硬的专业技术已经不足以应对职场对工程师岗位的要求。对于产品和技术的深入了解是工程师群体的优势，然而，自信且准确地表达自己的观点、轻松且高效地与领导和同事沟通对一些工程技术人员来说却有很大的难度，这一定程度上也制约了原本工作表现出色的他们职场的进一步发展。
本课程为工程师群体（或企业中的其他工程技术人员）提升岗位竞争力量身打造，旨在帮助学员建立高效沟通基础，克服工程师常见的沟通困境，进而实现职场突破。这并不是一个关注高效沟通理原理的理论化培训，相反，本课程聚焦在真实职场中的实用工具，并通过大量的实操练习帮助学员在培训现场实现显著提升。
Target Audience/目标学员
Engineers, technical personnel, and entry-mid level employees who need to improve practical communication skills.
工程师、其他工程技术人员、或企业中有提升实操沟通技巧需求的基层到中层员工。
Teaching Method/授课形式
Lectures, interaction, case study, group discussion, simulation exercise
课堂讲授、互动游戏、案例分析、分组讨论、模拟游戏
Objective/课程目标
- 建立有效沟通的基础
- 掌握职场沟通的基本原则
- 理解工程技术人员沟通中常见困难的原因
- 突破工程技术人员的四个常见沟通困境
- 收获职场沟通技巧的显著提升
Outline/课程大纲
第一部分：建立沟通基础
● 培训开场互动练习："工程师的新产品介绍"
● 建立有效沟通的基础
o 准确表达
o 积极倾听
● 掌握职场沟通的基本原则
o 聚焦事实、回归理性
o 职场"角色扮演"
第二部分：突破四大困境
● 工程师沟通困境突破（一）：与非技术人员的技术沟通
o 转变沟通心态：从"我是专家"到"让你听懂"
o 掌握表达技巧：金字塔原理与MECE原则
o 使用辅助工具：图表、例子、实物等
o 提升语言魅力：适当运用"讲故事"的技巧
o 练习1：与非技术人员的技术沟通情景模拟
● 工程师沟通困境突破（二）：面对权利上位者的沟通
o 打破向上沟通的"心魔"："自卑"与"自恋"
o 向上沟通的通用准则
o 场景一 工作汇报："VIBE"技巧的使用
o 场景二 争取资源：巧妙借用谈判技巧
o 场景三 即时信息：即时信息的注意事项
o 练习2：向上沟通情景模拟
● 工程师沟通困境突破（三）：应对阻力的说服沟通
o 了解说服对象
o 分析阻力背后的原因
o 为对方找到行动支点
o 练习3：说服沟通情景模拟
● 工程师沟通困境突破（四）：跨文化沟通
o 难题一 语言壁垒：复杂表达简单化
o 难题二 敏感话题：遵循对于话题提出者和话题接接收者的双向要求
o 难题三 文化差异：从四个维度理解文化差异背后的深层原因
o 练习4："文化地图"绘制
总结与回顾
Event info
Date 日期
June 20, 2025; 2025年6月20号
Time 时间
09:00 - 16:30
Fee 费用
Early Bird Member: 1950 RMB ( Available before May 30th)
Members: 2650 RMB
Non Members: 4650 RMB
Venue 地点
EU Chamber Beijing Office
中国欧盟商会办公室
Address 地址
Rm C405, 4F, Beijing Yansha Centre No. 50 Liangmaqiao Road, Chaoyang District, Beijing
北京市朝阳区亮马桥路50号燕莎中心写字楼C405室
Cancellation Policy
If you cannot attend a training for which you have registered, please cancel your registration no later than seven business days prior to the event. If you fail to notify us of your cancellation in a timely fashion, you will be charged for the training costs.
Fapiao (VAT Invoice)
Apply fapiao when purchasing a ticket, by inputting the Chinese entity name and tax ID (if the title is wrong, you will be unable to receive the Fapaio). Make sure your IT has whitelisted the domain "XX@hlzrkj.xyz. E-Fapiao will be sent to your e-mail within 7 days after completed event (check spam folder). If the fapiao can not be received, please provide an alternative email or contact finance@swedcham.cn.
Disclaimer免责声明：
Please notice that Swedish Chamber of Commerce in China might take photographs from the event and post these on its public webpage (or social media platforms) in order to create awareness of these events. By attending this event you consent to Swedish Chamber of Commerce in China taking and using such photographs as described above.请知悉，中国瑞典商会可能会在活动期间拍摄照片，并将这些照片在商会的官方网站或社交媒体平台上公开发布。参加本次活动即表示您同意中国瑞典商会拍摄并使用上述照片。
Speakers
Ms. Nadya
Liu
Master Trainer, Linke Consulting
Nadya has been deeply engaged in the field of Operations Excellence after graduated from Penn State with master’s in industrial engineering. She is proficient in Lean Six Sigma Methodology and data analysis tools, and has rich project experience in quality management, process optimization and operation transformation. She is one of the only 20+ ASQ certified Master Black Belts in China, and the author of the “Trainer Development Handbook”. She used to work in multinational corporates, responsible for LSS in Asia Pacific region, then worked as a management consultant in a world-leading strategic consulting firm. Currently, Nadya is the master trainer of Linke consulting, providing training and coaching on Operations Excellence for corporate. She has developed 20+ training courses in areas of LSS, Data Analysis, Problem Solving, PM, Effective Communication, TTT, etc., delivered 700+ training sessions with 8000+ students trained from 40+ countries. She is spoken highly of by both corporate clients and individual students for her solid knowledge and experience, clear course logic, and the engaging training style.
Nadya 毕业于美国宾夕法尼亚州立大学工业工程硕士，深耕于卓越运营领域，精通精益六西格玛问题解决方法论和数据分析工具，质量改善、流程优化、变革管理等项目管理经验丰富，是美国质量协会 (ASQ)目前在中国仅有的20+位认证黑带大师之一，也是人民邮电出版社《培训师养成手册》一书作者。在卓越运营方面，她曾在跨国企业负责精益六西格玛在亚太区的推广，而后在一家全球知名的战略咨询公司担任管理咨询顾问，现任遴科咨询首席讲师，专注于为企业客户及个人学员提供卓越运营领域的理论培训与实操辅导。在培训方面，Nadya老师开发了包括精益六西格玛、数据分析、问题解决、项目管理、高效沟通、培训师培养(TTT)等领域20多门培训课程，讲授培训课程700多场次，培训了来自40+个国家的8000+学员。以其扎实的理论基础与丰富经验、清晰的课程逻辑和亲切的授课风格，受到企业客户和个人学员的一致好评。
Tickets
Sponsors and Partners
Organizer
Corporate Gold Partners
A special thanks to our Corporate Gold Partners for supporting the Swedish business community in China.
Corporate Silver Partners
A special thanks to our Corporate Silver Partners for supporting the Swedish business community in China.
PSU (China) Consulting Co., Ltd.
PSU was established 2006 and is one of the leading Security Consultancies in China that has the experience, insight and resources to help companies and organisations to deal with security related issues such as business intelligence, security audits, investigations and crisis management connected to corporate, brands and individuals.
http://www.psuchina.com.cn/
