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If you're a professional who uses email to correspond to complex concepts and draft reports regularly for supervisors and stakeholders, this is the workshop for you!
Effective writing is a powerful tool in the business environment. Learn how to articulate your thoughts in a clear and concise manner that will allow your ideas to be better understood by your readers. Improve your business writing skill by learning to select and use appropriate formats for your audience, use the correct medium and adjust your writing style accordingly, as well as identify your objective and communicate it clearly.
You'll also learn to spot, correct and avoid the most common writing pitfalls, and gain valuable experience analyzing, writing and revising a wide spectrum of business documents. From a simple interoffice memo to a twenty-page business proposal, learn how to put good business writing to work for you. This 1-day course covers the fundamental skills and introduces professional emailing rules.
Key objectives
- Know email rules
- Strive for a higher professional level
- Appropriate format
- Structure of email
- Creating tone in email
- Plan a difficult message and use a clear structure to anticipate the receivers' needs
- Create an action plan
- Practice and receive feedback from trainer
Outline
Getting Started-Setting the Rules
- Email rules and tips
- Feedback VS Reply
- Etiquette
Making Your Message Clear
- Positive language
- Requesting information
- Sentence construction
Following a Structure
- Return on Investment (ROI)
- Giving Instruction
Targeting Readers
- Tailoring engagement
- Tone
- Motivating with reason
Writing a difficult email
- Structure to prepare a longer email
- Problem-Cause structure in email
- Role-play and email follow up activity
Who should attend?
Professionals from all departments who uses email to correspond complex concepts, want to learn skills for summarizing, and want an introduction to 1-page reporting.
Event details:
When: September 21, 2018, 09:00-17:00
Where: Innovation Park Building A Floor B1 Yonghe Hangxing Science Park, Hepingli East Rd., Dongcheng District. 北京市东城区和平里东滨河路乙1号雍和航星科技园创新楼A座B1层
Price: 1000 RMB for members / 1800 RMB for non-members (incl. 2 coffee breaks and lunch)
Language: English
Agenda
9
00AM
-
9
30AM
9
30AM
-
11
15AM
11
15AM
-
11
30AM
11
30AM
-
12
30PM
12
30PM
-
1
30PM
1
30PM
-
3
00PM
3
00PM
-
3
15PM
3
15PM
-
5
00PM
Speakers
Alistair
McArthur
During his 16 years based in China, McArthur has trained thousands of executives and staff around Asia and in China. He is a Certified Facilitator of the Strength Deployment Inventory (SDI) focusing on improving relationships through increased understanding and effective personal and professional communication. He has managed international teams and is now sharing his knowledge to develop interpersonal skills, and leadership, while also working with organizational leaders to improve stakeholder communication and service. His ability to take development programs beyond the fundamentals has led to great success in his courses. When this is added to his drive and energy in class, participants often see quick results. His experiences have enabled him to grasp an understanding of the cultural and individual challenges many people face in their professional roles.
Sponsors and Partners
Organizer
Dragon Partners
A special thanks to our Dragon Partners for supporting the Swedish business community in China.
Handelsbanken Beijing Rep. Office
Handelsbanken is one of the leading banks in the Nordic region and Europe’s most cost-effective bank and one of the most solid and profitable banks in the world. Since 1989, when the first customer survey was conducted, we have had the most satisfied customers among the major Nordic banks.
http://www.handelsbanken.com/
