On May 16, the Swedish Chamber of Commerce in China invites our members and friends to a full-day training in Shanghai on "Cross-cultural communication skills for effective headquarter cooperation" and this training will be conducted in Chinese language.

课程介绍

在当今商业环境中，有效的沟通能力是个人和企业取得成功的关键因素。理解沟通的心理学基础，以及在不同场景中选择恰当沟通方式的能力，不仅在本土文化环境中至关重要，在要求更高的跨文化商业互动中更是不可或缺。在跨国合作中，对文化差异的深刻理解以及与不同文化背景同事有效互动的能力，能够显著减少摩擦，为商业成功提供重要保障。

对于在北欧企业工作的中国员工而言，与总部同事的跨文化沟通往往面临独特挑战。本课程将首先帮助学员从心理学角度理解沟通的基本模型，然后重点探讨与北欧总部代表沟通时的具体应用，并提供切实可行的合作改善策略。

Course introduction

Understanding, being able to navigate and ultimately excel in interpersonal communication is one of the most important factors for personal and business success in today´s world. This is already true within a mono-cultural company environment, but becomes even more relevant when applied to cross-cultural business interactions. An improved understanding of cultural differences and specific skills for facilitating helpful interactions with colleagues or partners from a different cultural background can help to avoid unnecessary friction and make a significant difference in business success.

For Chinese employees working in northern European companies in China, interaction with colleagues at the company headquarters is often a challenging application area of this kind of cross-cultural interactions, so after introducing a model for an increased understanding of psychological influences on interpersonal communication, the course will focus on specific applications in cross-cultural communication with northern European headquarter representatives and provide specific strategies for improved cooperation.

The training uses a highly interactive approach, with a focus on supporting participants to actively apply the presented content to their personal work situations and provides a platform for targeted reflection, hand-on-practice and personalized feedback.

详细内容

· 模块 1：理解人际沟通与文化对沟通的影响

· 模块 2：P-A-C 模型介绍、在同一文化内沟通的应用（第一步）以及中国与北欧跨文化沟通中的应用（第二步）

· 模块 3：国内员工与总部同事成功沟通的策略和技巧

a. 工作会议上的高效沟通

b. 与海外同事建立信任

c. 跨文化影响力和说服力

Detailed content

· Module 1: Understanding interpersonal communication and the influence of culture

· Module 2: Introduction to the P-A-C model and its applications in intra-cultural (step 1) as well as Chinese-Nordic inter-cultural communication (step 2)

· Module 3: Strategies for successful headquarter-communication between local team members and headquarter colleagues

a) Running effective meetings

b) Building trust with overseas colleagues

c) Cross-cultural influence and the art of persuasion

培训方法

• 基于研究且经实践验证的教学内容输入
• 演示
• 案例讨论
• 角色扮演
• 小组讨论
• 个人反思

Training methods

· Research-based and practice-proven teaching input

· Demonstrations

· Case-studies

· Role-plays

· Group discussions

· Personal reflection

目标群体：需要与北欧总部以及日常和北欧同事保持工作联系的中国员工

Target group

Chinese employees of Swedish or other northern European companies who need to interact with their colleagues at the company headquarters

培训目标

学员将：

• 提高对沟通的心理学基础的理解
• 更好地理解影响本地子公司与瑞典或其他北欧国家总部同事之间沟通的文化因素
• 增强应对这些跨文化合作场景的能力，从而为其在中国业务的整体成功做出贡献

Training objective

Participants will

· Develop an increased awareness of psychological factors influencing communication scenarios

· Better understand cultural factors impacting communication between their local subsidiaries and colleagues at headquarters in Sweden or other Northern European countries

· Increase their capability to navigate these cross-cultural cooperation scenarios in a practical way and thus contribute to the overall success of their business in China

Trainer/讲师

何淑雅（Sonja Hilbig）

Date/日期

6 June, 2025 (Friday)

Time/时间

9:30 - 17:30, Beijing Time

Price/价格

Member: 3000 RMB

Non-Member: 6000 RMB

Early Bird for Members only: 2888 RMB (valid until 25 May, 2025)

Small (3-5 people) & large group (10 people) tickets are also available, please contact jonatan@swedcham.cn for more info about group ticket.

Language 培训语言

The workshop will be held in Chinese.

本次培训以中文进行

Venue 地点

SwedCham Shanghai Office

中国瑞典商会上海办公室

Livat Office, Room 601, Office Tower D, No. 788 Jinzhong Road, Changning District, Shanghai, P. R. China

上海市长宁区金钟路788号荟聚（Livat) 办公楼D栋6楼D601

Cancellation Policy

If you cannot attend a training for which you have registered, please cancel your registration no later than seven business days prior to the event. If you fail to notify us of your cancellation in a timely fashion, you will be charged for the training costs.

Fapiao (VAT Invoice)

Apply fapiao when purchasing a ticket, by inputting the Chinese entity name and tax ID (if the title is wrong, you will be unable to receive the Fapaio). Make sure your IT has whitelisted the domain "XX@hlzrkj.xyz​. E-Fapiao will be sent to your e-mail within 7 days after completed event (check spam folder). If the fapiao can not be received, please provide an alternative email or contact finance@swedcham.cn.