Main orgainzed by the Swedish Chamber of Commerce in China, we are glad to offer our members and friends a Two Full Day Offline training in Shanghai on the topic of Data Driven Systematic Problem Solving (基于数据的系统化问题解决), The training will be presented in Chinese.


Data analysis and problem solving are two essential skills for modern professionals. However, when solving problems at work, do we often fall into the misunderstanding of "only treat the head when head hurts, only treat the feet when feet hurt"? Digitization makes it easier to obtain data, but do we often struggle to draw valid conclusions when faced with massive amounts of data? This course is designed to overcome the above dilemmas. It helps students reshape their problem-solving thinking and data-oriented thinking, and establish a way of thinking that combines systematic problem solving and data-oriented thinking. The course is systematic and practical:

Systematic: organically insert data analysis tools into a clear overall framework of problem-solving method. Students will master a systematic approach rather than discrete tools.

Practical: With a work-related simulation game embedded, students could actively practice the tools. Not only to learn the "what" and "why", but also master the " how" and achieve visible results onsite.




Target Audience/目标学员

Professionals in all industries and positions who is in need of data analysis and problem-solving.


Teaching Method/授课形式

Lectures, case study, group discussion, group exercise, simulation game



Through this course, participants will be able to:

· Change the mindset: get rid of their fixed pattern for problem solving and data analysis, while establishing a systematic problem-solving mindset based on data

· Master the method: master a systematic problem-solving method

· Upgrade the skillset: be proficient in using data analysis tools such as hypothesis testing, correlation analysis, regression analysis, etc., and mastering the logic principles

· Solve a real problem: participants will solve a real problem through a simulation game, applying the methodology and tools learned in the training.


• 改变固有思维模式:打破"头痛医头"和"被数据推着走"的固有模式,建立基于数据的系统化问题解决思维

• 掌握问题解决方法:掌握 DMAIC 高效问题解决方法

• 熟练数据分析工具:熟练使用假设检验、相关分析、回归分析等常用数据分析工具,并掌握背后原理

• 解决实际工作问题:通过模拟游戏,在培训现场解决一个工作场景中的实际问题


Part One: Establishing Mindset

· Interaction Case 1: Systematic problem-solving mindset

· Interaction Case 2: Correct data-driven mindset

· Reflection: How to build a mindset that combines systematic problem-solving with data orientation

Part Two: Mastering Methodologies and Tools

· A simulation case study (initial status)

· Phase 1: Understand the problem itself

o Establish problem indicators

− SMART principles

o Scope the problem from a process perspective


o Clarify the essence of the problem

− From "Voice of the Customer" to "Critical Quality Characteristics"

o Understand customer's true needs

− KANO Model

o Exercise 1: practice phase 1 tools in the simulation case

· Assess the Current State

o Correctly identify data source

o Scientifically collect data

− Data collection approach

− Reliability of data collection

− Statistical sampling basics

− Sampling strategy

o Effectively present data collection result

− Key statistics

− Key performance indicators

− Visualization

o Exercise 2: practice phase 2 tools in the simulation case

· Find out the root causes

o Identify potential causes

− Fishbone diagram & 5 Whys

o Exercise 3: potential cause identification practice in the simulation case

o Verify root causes - Qualitative analysis

− Swimlane

− Value analysis

o Exercise 4: qualitative analysis practice in the simulation case

o Verify root causes - Data analysis

− Data analysis foundation

− Hypothesis test

− Correlation

− Regression

o Exercise 5: data analysis practice with the simulation case data (using Excel)

· Implement the best solutions

o Identifying potential solutions

o Selecting the best solution

o Implementing the best solution

o Exercise 6: practice phase 4 tools in the simulation case

· Monitor the improved result

o Clearly defining control indicators

o Establishing a control plan

o Developing response plans

o Continuous improvement

· Summary and recap


· 互动案例1:系统的问题解决思维

· 互动案例2:正确的数据导向思维

· 思考:如何建立系统问题解决与数据导向结合的思维方式


· 某问题解决模拟情景的背景介绍(初始状态)

· 第一步:明确问题本身

o 设立问题指标


o 从流程视角定义问题边界


o 明确问题本质

− 从"客户的声音"到"关键质量特性"

o 理解客户需求

− KANO模型

o 练习1:第一阶段工具在模拟情景中的实操练习

· 第二步:通过数据衡量现状

o 正确识别数据

− 筛选数据源

o 科学收集数据

− 定义数据收集方法

− 检验数据收集方法的可靠性

− 理解抽样原理

− 选择抽样方法

o 有效呈现结果

− 关键统计量

− 流程表现指标

− 可视化

o 练习2:第二阶段工具在模拟情景中的实操练习

· 第三步:识别根本原因

o 识别潜在原因

− 鱼骨图 & 5 Why

o 练习3:模拟情景中的识别潜在原因实操练习

o 筛查根本原因——定性分析

− 泳道图

− 价值分析

o 练习4:模拟情景中的定性分析工具实操练习

o 筛查根本原因——定量分析

− 数据分析基本原理

− 假设检验

− 相关分析

− 回归分析

o 练习5:基于模拟情景中数据的定量分析工具实操练习(需使用Excel)

· 第四步:实施最佳方案

o 识别潜在解决方案

o 筛选最佳解决方案

o 实施最佳解决方案

o 练习6:第四阶段工具在模拟情景中的实操练习

· 第五步:监控改善结果

o 明确控制指标

o 建立控制计划

o 制定响应预案

o 持续改善


Trainer 讲师

Nadya Liu, Founder of Linke Consulting

ASQ Certified Master Black Belt

Bilingual Trainer of OpEx and Soft Skills

Read more about Linke Consulting here​

New Date 新日期

25-26 July, 2024

Time 时间

9:00 - 17:00, Beijing Time

Price 价格

Member (1 person, standard price): RMB 4850

Non-Member (1 person, standard price): RMB 5850

Early Bird for Members (1 person): RMB 3680 - expires on 2024-06-30

Ticket price includes light lunch on both days )

Small (3 people) & large group (10 people) tickets are also available, please contact for more info about group ticket.

Language 培训语言:

Chinese (中文讲解)

Venue 地点

Shanghai, TBD...


Cancellation Policy

If you cannot attend a training for which you have registered, please cancel your registration no later than seven business days prior to the event. If you fail to notify us of your cancellation in a timely fashion, you will be charged for the training costs.

Fapiao (VAT Invoice)

Apply fapiao when purchasing a ticket, by inputting the Chinese entity name and tax ID (if the title is wrong, you will be unable to receive the Fapaio). Make sure your IT has whitelisted the domain "​. E-Fapiao will be sent to your e-mail within 7 days after completed event (check spam folder). If the fapiao can not be received, please provide an alternative email or contact

Background pic provided by: Melker Dahlstrand/



  • Member - Individual Ticket

    RMB 4,850

    Member Price

    Ticket price includes light lunch for both training days

    Buy Ticket
  • Non-Member - Individual Ticket

    RMB 5,850

    Public Price

    Ticket price includes light lunch for both training days

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  • Early Bird - Individual Member Ticket

    RMB 3,680

    Member Price

    Early Bird ticket only available until 30 June, 2024. Ticket price includes light lunch for both training days

    Buy Ticket

Sponsors and Partners

Corporate Gold Partners

A special thanks to our Corporate Gold Partners for supporting the Swedish business community in China.

Corporate Silver Partners

A special thanks to our Corporate Silver Partners for supporting the Swedish business community in China.