This is a past event. Registration is closed. View other The Swedish Chamber of Commerce in China events.
As a project leader, a role that often leads without authority, have you ever run into one of these dilemmas?
- At an important project meeting, the more you want to impress your stakeholders, the more off the meeting goes…
- Your project requires extra support from top management, yet the key stakeholders are too busy to attend meetings or even to read your emails…
- A team member frequently delays on task delivery, but you are not comfortable giving direct feedbacks as you are not his/her line manager…
- Stakeholders may have different opinions on the project, you realize that it is too difficult to convince people with different positions and backgrounds…
- In the post-pandemic era, most of your team communication happens online, but it seems more challenging to express yourself properly and accurately via chatting apps, emails, and virtual meetings…
SwedCham China is glad to offer a Full Day offline course in Suzhou again to our members working within different projects. Effective Communication in Project Management is a practical training designed to help participants communicate clearly and effectively in project-based situations, especially difficult situations where leading without authority is needed. The whole course will be presented in CHINESE. This is not a theoretical training on how effective communication works or what phycological tricks are behind it, instead, it only focuses on practical techniques which could bring visible improvements during the class.
Objective
At the end of this session, participants will:
- Understand the key elements of project-based communication
- Master the techniques for effective project-based communication
- Achieve visible improvement on project-based communication
This training includes five (5) project-based effective communication techniques:
- Project presentation technique
- Project escalation technique (Group exercises are included)
- Project feedback technique (Group exercises are included)
- Skills to gain support from stakeholder (Group exercises are included)
- Online communication technique (Group exercises are included)
Target audience
Project managers, entry-level to mid-level management staff who are frequently involved in projects.
作为经常需要非职权领导力的项目负责人，你是否也经历过以下窘境？
- 在重要的项目会议上，你想要给关键干系人留下好印象，但往往越重视，越适得其反…
- 项目需要管理层的支持，但是相关领导太忙，没有时间参加会议，甚至没时间回复邮件…
- 项目组员经常不按时交付，但你并不是他的直线经理，因此难以给出直接的意见和建议…
- 干系人对项目有着不同想法，但你发现要说服不同背景和立场的人实在太难…
- 在后疫情时代，多数团队沟通在线上发生，但似乎通过聊天软件、邮件、线上会议很难准确表达自己…
针对来自不同领域的项目工作者，中国瑞典商会将于7月20日在苏州组织一场《项目管理中的高效沟通》全天集训课程。希望通过此课程的项目技巧与团队演练，尤其是在需要非职权领导力的困难场景中，帮助学员们在不同项目场景中更加清楚、高效地沟通。这并不是一个主要关注高效沟通如何运行及其背后的心理学原理的理论化培训，相反，本课程聚焦在可以现场带来提升效果的实用工具。
本课程包括五个项目管理中的高效沟通技巧：
- 项目中的演讲技巧
- 项目中的汇报技巧
- 项目中的反馈技巧
- 获取干系人支持技巧
- 线上沟通技巧
目标学员
项目经理、需要经常参与项目的初级到中级管理人员。
课程目标
在课程结束时，学员将：
- 理解基于项目沟通的要素
- 掌握基于项目高效沟通的技巧
- 收获基于项目沟通能力的显著提升
课程大纲
- 高效表达与项目管理中的高效沟通
在这一部分中，我们会通过一个有趣的互动游戏，介绍高效表达的重要性和其基本要求。并基于互动问答，归纳项目管理中沟通的特点，并解释项目中的沟通和其他类型的沟通有什么区别。（包括互动游戏和问答）
- 项目中的演讲技巧
在这一部分中，我们会介绍一个通俗易懂的演讲技巧：VIBE，从声音、信息、肢体语言和情绪这四个方面强调在项目中做公开演讲的注意事项。（包括小组练习）
- 项目中的汇报技巧
在项目管理中，及时获取外部资源和支持是至关重要的。在这一部分中，我们会介绍一个特殊的项目汇报技巧：电梯汇报，这个技巧可以在干系人因为太忙而无法及时提供支持时起到重要作用。（包括小组练习）
- 项目中的反馈技巧
在一个健康的项目环境中，团队成员可能需要经常给出并收到反馈建议，这样才能推动项目进展。在这一部分，我们会介绍对反馈建议的给出者和接收者的基本要求，以及一个可以提高反馈建议有效性的技巧：汉堡原则。（包括小组练习）
- 获取干系人支持技巧
不同背景的干系人由于天然的不同立场，对项目工作会产生不同的态度。在这一部分，我们会介绍说服干系人的一般流程，使项目管理者可以顺利获取不同背景人员的支持（包括小组练习）
- 线上沟通技巧
在如今的大环境下，线上沟通已经成了项目管理甚至日常工作的一部分。在这一部分，我们会介绍通过聊天软件、邮件、视频会议三种线上方式沟通的技巧和注意事项，以保证线上沟通的准确性，从而提升线上沟通效率。该部分包括小组练习。（包括小组练习）
Price 价格
(Special offer) Early Bird Member Ticket: 1200 RMB/person (early bird ticket is available until 17th July)
Member Ticket Individual: 2400 RMB/person;
Group Member Ticket: 3 persons, for price please send email to jonatan@swedcham.cn
Non-member Ticket: 3650 RMB/person.
Please kindly note the course will only open if we have minimum 15 participants.
Location地点
ITAB Shop Concept (China) Co., Ltd.
No.288 Liangang Road, Suzhou New District, Jiangsu Province.
易泰博商业设备（中国）有限公司, 江苏省苏州高新区联港路288号
Date & Time 日期&时间
20th July/ 7月20日
09:00 - 17:00
Language 培训语言
In Chinese (中文）
Cancellation Policy
If you cannot attend an event for which you have registered, please cancel your registration no later than seven business day prior to the event. If you fail to notify us of your cancellation in a timely fashion, you will be charged for the event costs.
Fapiao (VAT Invoice)
Apply fapiao when purchasing a ticket, by inputting the Chinese entity name and tax ID (if the title is wrong, you will be unable to receive the Fapaio). Make sure your IT has whitelisted the domain "XX@hlzrkj.xyz. E-Fapiao will be sent to your e-mail within 7 days after completed event (check spam folder). If the fapiao can not be received, please provide an alternative email or contact finance@swedcham.cn.
Background picture is from: Lena Granefelt/imagebank.sweden.se
Speakers
Graduated from the Pennsylvania State University with Master's in Industrial Engineering, Nadya has been deeply engaged in the field of Operations Excellence. She is proficient in Lean Six Sigma Methodology and experienced in process optimization and operation transformation project management. She is currently the youngest of the 20 ASQ certified Master Black Belts in China and also holds Lean Six Sigma Black Belt certification by TÜV.
Nadya has worked in a multinational group, responsible for promoting Lean Six Sigma in Asia Pacific region. Her main tasks include six sigma organization setup, continuous improvement project delivery, training development and delivery, project coaching, etc. After that, she worked as a management consultant in a world-leading strategic consulting company helping multiple Fortune 500 clients solve problems though projects. Currently, Nadya is the founder and chief trainer of Linke consulting, focusing on providing theoretical training and practical coaching on Operations Excellence for corporate clients and individual students.
So far, Nadya has delivered 400+ training sessions on Operations Excellence and project management soft skills, trained 4000+ students from over 39 countries, including entry level staff and mid to top management, and coached 500+ continuous improvement projects. She is spoken highly of by both corporate clients and individual students due to her solid knowledge and experience as well as the engaging training style.
Nadya 毕业于美国宾夕法尼亚州立大学，工业工程硕士，深耕于卓越运营领域，精通精益六西格玛等方法论，流程优化、变革管理等项目管理经验丰富，是目前中国仅有的20位美国质量协会 (ASQ) 认证黑带大师中最年轻的一位，同时还持有德国TÜV 精益六西格玛黑带认证。
Nadya曾就职于汽车行业某跨国集团，负责精益六西格玛在亚太区的推广，主要工作内容包括六西格玛组织架构搭建、持续改进项目交付、课程开发及授课、项目辅导等；而后在一家全球知名的战略咨询公司担任管理咨询顾问，以项目交付的形式帮助多家世界500强客户解决问题；现任遴科咨询CEO兼首席讲师，专注于为企业客户及个人学员提供卓越运营领域的理论培训与实操辅导。
迄今为止，Nadya老师讲授卓越运营和项目管理软性技能相关课程共计400余场次，培训了来自39个国家的学员4000余人，其中包括基层员工、中层管理者和企业高管，并辅导了持续改进项目500余个，以其扎实的理论基础和亲切的授课风格，受到企业客户和个人学员的一致好评。
Sponsors and Partners
Corporate Gold Partners
A special thanks to our Corporate Gold Partners for supporting the Swedish business community in China.
Corporate Silver Partners
A special thanks to our Corporate Silver Partners for supporting the Swedish business community in China.
PSU (China) Consulting Co., Ltd.
PSU was established 2006 and is one of the leading Security Consultancies in China that has the experience, insight and resources to help companies and organisations to deal with security related issues such as business intelligence, security audits, investigations and crisis management connected to corporate, brands and individuals.
http://www.psuchina.com.cn/
