We are happy to cooperate with R&G Global Consultant to offer our members the Business Excellence & Operation Management Diploma Certificate. The training aims to strengthen the next generation of business leaders among its members by providing state-of-the-art professional training. The long term goal of the program is to improve Swedish companies' access to, and retention of, qualified top management with a strong understanding of Swedish company culture. The course will be taught in Chinese.

Benefits of the course:

• Become a professional in Operation Management / Business Management.
• Become familiar with Swedish company culture with cross matrix organization key role play.
• Become a project leader in driving for Business Process improvement.
• Ability to lead the company towards Big Data & AI Manufacturing development.
• Become a higher EQ Manager to motivate your team to achieve KPI.
• Become familiar with Data analysis approach in problem solving & decision making.

Target participants:

• Supervisor, manager, director of quality, planning, supply chain / purchasing, equipment maintenance, Production department and overall Operation management
• General manager and business manager of international trading & procurement company

R&G Global Consultants

R&G global consultants is a 17-year-old global consulting company, specialized in Business Process Improvements, Supply Chain Optimization and Big Data for IT 4.0 and Quality & Production Capacity Improvement with more than 100 large Fortune 500 corporation clients in the world. Jointly with Swedish Chamber of Commerce in China, we established a Business Excellence Academy to help Swedish Companies in China to train & develop future Leaders & Managers in their organizations.

COURSE OUTLINE

Module 1: General Operation Management

• Understanding Organization : Changing organization/Coping with turbulence & Complexity
• Ensuring Continuous Customer Focus/Delegating Power/Learning to Learn/Establish a Cycle/Decentralizing the Process
• Organizing for the Future: Pyramid/Inverted Pyramid structure/Learning Loops
• Corporate Culture/Swedish Culture : Stating Purpose / Vision / Mission / Vision /Values
• Strategic Development Planning: SWOT Analysis & Profit Business Model
• Understanding EQ & 7 Highly Effective Communication & Management Skills

Module 2: Production & Process Management

• Operation Management Process : Planning, Leading, Organizing, Controlling
• Stable Operation Technique: 10 Steps of Stable Ops Methodology
• Production KPI design and measure : Setting of Critical transactional goals
• Stable Ops Management Structure: IDEX & 3A Culture
• Managing Cost through Lean: Lean Six Sigma & 8 Waste Management
• Process capability measure and control Quality in operation planning
• Data Analysis: Application of Excel & Minitab for Data Analysis

Module 3: Quality Management

• Quality Assurance Vs Quality Control
• Identifying Customer and Customer Demand Measurement
• Process measure and control
• Sampling Theory (LTPD & OC Curve)
• Quality improvement -Six Sigma DMAIC
• Quality Audit
• Total customer satisfaction (CEPQ /COPQ)
• Statistical Process Control（SPC）

Module 4: Supply Chain/Purchasing Management

• Demand vs Supply
• Theory of Constraint (TOC)
• Customer demand measure & analysis: On Time Delivery Measurement
• Customer & Supplier Role Management
• Supplier Development Process (SDP)
• Supplier 8D Approach for Improvement

Module 5: Maintenance Management

• Overall Equipment Efficiency (OEE)
• Total Production Maintenance (TPM)
• Measurement of MTBF & MTTR
• Equipment Downtime Improvement
• Single Minute Exchange of Die (SMED) Improvement
• Maintenance Call Centre Management

Module 6: Finance for Non Finance Staff

• Financing business: Assets / Depreciation / Liability / Working Capital
• Cost of Poor Quality / External Failure Cost/ Internal Failure Cost
• Controlling cash / Budget & Forecast /Balance Sheet / Profit & Lost
• Financial Ratios: Cash management ratio / Profit Management Ratios
• Prevention Cost / Inspection Cost / Inventory Cost Management
• Managing Risk: The Budget / Project Risk / Reducing Risk
• Measurement of Inventory Turn
• Operating costs measure, review and improvement

COURSE FEES:

Member Price: 6 day package 16,800 RMB (2,800 RMB/person/day)

Non Member: 6 day package 21,000 RMB (3,500 RMB/person/day)

The fee includes workbooks, tea breaks and lunches for the day.



TRAINING SCHEDULE:

January 14-15, 2020

February 27-28, 2020

March 24-25, 2020

中文介绍：

瑞典商会与R&G全球咨询顾问公司共同设计的卓越商业流程/制造业管理认证文凭课程的目的是通过提供高水平的专业培训，强化会员企业的下一代商业领导者更全面、系统的专业能力。这个培训项目的长远目标为了改善瑞典公司在华能够获取与留住合格同时精通瑞典公司文化的高层管理人。这个课程将会以中文传授。

课程收益

• 成为一名专业的运营/运营中关键职能的管理者
• 掌握整个运营组织形式的内涵及关键职能的角色与任务
• 协调整个运营组织的能力，并有能力去运作一个高稳定的运营流程
• 掌握在瑞典企业文化及组织中如何开展和组织改进项目、跟进结果
• 掌握智能化制造升级的关键点与核心任务
• 通过高情商的领导力激励整个团队去促进结果的实现
• 掌握数据的收集、测量与检讨，及以数据做决策

目标参与者

• 质量、计划，供应链/采购，设备维护、运营生产等部门的主管、经理和总监/副总
• 从事国际贸易采购的总经理、业务发展经理和质量主管/经理

课程提供者

我们的卓越商业学院是与以下R&G全球咨询顾问公司合作开发以并共同策划和组织的：

R&G 全球咨询顾问

R&G是一家成立十七年的国际性咨询公司，专注于制造业运营管理、供应链与流程改进，为全世界100多个500强企业提供咨询改进服务，此次作为与商会共同建立卓越商业管理学院的创始合作伙伴，将设计并推出"卓越商业流程/制造业管理认证文凭"系统认证课程，这也将成为学院常规的系列课程之一，每年推出春季班和秋季班两期。参与培训的学员在完成学习后，将获得学院与R&G颁发的毕业证书。

课程纲要：

Module 1: 综合运营管理

• 理解组织： 组织变更/如何面对波动与变异
• 专注顾客：授权/学习如何有效学习/闭环/流程分解
• 未来组织：金字塔模式/循环学习
• 企业文化/瑞典文化/企业目的/远景/使命/价值观
• 策略发展计划：SWOT模式/盈利商务模式
• 理解情商：7种高效管理法与沟通技巧

Module 2: 生产与流程管理

• 运营管理流程： 计划，领导力，组织，控制
• 稳定生产体系： 10个稳定生产步骤
• 生产关键指标设计/测量： 如何鉴定交易性数据
• 稳定生产管理架构： IDEX综合协调日常会议体系/3A问责文化
• 通过精益管理成本： 六西格玛精益生产与8大浪费
• 流程能力测量与控制
• 质量与计划
• 数据分析：如何有效运用EXCEL/MINITAB

Module 3: 质量管理

• 质量保证与质量控制
• 明确客户需求与测量
• 流程测量与控制
• 抽样计划
• 质量持续改进：六西格玛步骤
• 质量体系评审
• 顾客完全满意 （低质量成本/顾客感受质量）
• 统计学流程控制

Module 4: 供应链采购管理

• 需求与供应
• 约束理论(TOC)
• 顾客需求测量与分析
• 及时交货的测量
• 供应策略模型
• 顾客与供应商的角色管理
• 供应商发展(SDP)
• 8D改进

Module 5: 设备维护与管理

• 设备综合效率(OEE)
• 全员设备维护(TPM)
• 平均故障间隔与平均维修时间
• 设备停机改进
• 改进换模与单分钟切换(SMED)
• 设备维修中心管理

Module 6: 制造成本管理

• 业务资金运转：资产/折旧/债务/运作资本
• 低质量成本/外部失误/内部失误
• 现金流控制/预算和预测/盈亏表/负债表分析
• 财务比例：现金管理比例/盈利管理比例
• 预防成本/检验成本/库存成本
• 风险管理
• 库存周转率
• 运营成本测量，检讨和改进

Level 1 卓越商业流程/制造业管理认证文凭课程

会员价格：6天总价：16,800元（单价：2,800元/人/天)

非会员价格：6天总价：21,000元（单价：3,500元/人/天）

含教材、当天茶歇、午餐

时间安排

2020年1月14-15日（2天）

2020年2月27-28日（2天）

2020年3月24-25日（2天）